NETSCOUT Visibility at Remote Clinic Helps Diagnose Application Latency
Accelerates Access to Patient Records, Improves Staff Productivity, Speeds Patient Care
Deep Packet Inspection at the remote medical building proved to be the key to isolating the source of the problem and took less than an hour following the strategic deployment of the ISNG. The IT team at the healthcare immediately saw the value of visibility in their remote medical buildings, clinics, and member hospitals to ensure staff productivity and patient experience. Pinpointing the source of the poor performance also resulted in faster patient engagements which is enabling doctors to see more patients every day which helps the hospital with increased revenue opportunities. Reducing the mean time to knowledge (MTTK) and mean time to restore (MTTR) also resulted in better productivity in the IT organization, hopefully helping them eliminate the need for time-consuming War Rooms.